Meet the Team
ECC Chimney Service
Get to Know the Staff of ECC Chimney Service
At ECC Chimney Service, our team is the backbone of our commitment to quality, safety, and customer satisfaction. Led by our founder, Chris McGovern, we’re a tight-knit group of skilled professionals dedicated to keeping your chimney and heating needs covered. Contact us with any question you have.
Get to know the people who make it happen:
Our Office Team
Shannon M.
Customer Service & Office Support
Shannon M. is an essential part of the ECC Chimney Service team, serving as our customer service and office support specialist. Based in North Grosvenordale, Connecticut, Shannon is the friendly voice answering your calls and the organizational talent managing our scheduling, ensuring seamless service for homeowners throughout the state.
With 8 years of experience in customer-facing roles, she excels at keeping our clients informed and satisfied, handling inquiries, and coordinating appointments with a warm and efficient approach. Her efforts help maintain our 4.8-star Google rating, with customers often praising her responsiveness and care. Outside of work, Shannon enjoys hiking the trails of Connecticut’s Quiet Corner and relaxing with her family and friends.
Christine M.
Central Boiler Sales Specialist
Christine M. is a dynamic and knowledgeable sales specialist at ECC Chimney Service, spearheading the promotion and sales of Central Boiler outdoor wood boilers and parts. Based in Killingly, Connecticut, Christine brings her passion for sustainable heating solutions to homeowners and businesses in Thompson and across Connecticut, helping them find the perfect wood boiler system to meet their needs. With a strong background in customer service and a deep understanding of Central Boiler’s industry-leading outdoor furnaces, Christine excels at guiding clients through the process of selecting energy-efficient heating options. Outside of work, Christine enjoys exploring Connecticut’s rural landscapes and spending time with her family.
