FAQs

ECC Chimney Service

Have a chimney-related question? ECC Chimney Service has the answer. Check out these FAQs and give us a call today for more information!

  • How often should my chimney be cleaned?

    How often a chimney sweep should clean your roof depends on the level/degree of creosote buildup. According to CSIA, chimney inspections should be performed annually.

  • What are the signs that a chimney needs to be cleaned?

    A chimney sweep should clean your chimney if you're experiencing poor fire performance, oil spots, animal entry, poor ventilation and many more reasons.

  • Do I need a chimney cap?

    Yes! A chimney sweep often recommends a chimney cap to keep out rain, snow, animals and debris.

  • Are you licensed and insured?

    Yes. When hiring a chimney sweep from our service, we are fully licensed and insured in Rhode Island and Connecticut.

  • How often should I clean my wood stove?

    A chimney sweep would recommend cleaning at least once a year, if not a few times throughout the year.

  • Do you service pellet, wood and gas stoves?

    Yes, our chimney sweep service is equipped to address all types of stoves.

  • How do I know what level of creosote buildup I have in my chimney?

    Creosote buildup is classified into four levels based on its appearance and consistency:


    1st Degree: A flaky, powdery, or soot-like deposit that’s relatively easy to remove. It’s the least dangerous form and typically forms after burning dry wood for a short time.


    2nd Degree: A tar-like, sticky layer that begins to coat the chimney walls. It’s more difficult to remove than 1st degree and can reduce draft efficiency.


    3rd Degree: A hard, brittle, and glossy buildup that forms a crust inside the chimney. This level significantly increases the risk of chimney fires.


    4th Degree: Also called glazed creosote, this is a thick, shiny, and extremely hard layer that strongly adheres to the chimney. It is highly flammable and very difficult to remove, often requiring professional cleaning.